How implementation of TQM and the development of a process improvement model, within a Forward Support Battalion, can improve preparation of the Material Condition Status Report (DA Form 2406)
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Authors
Simpson, John B.
Subjects
Process imporvement model
implementation of TQM
implementation of TQM
Advisors
Sessions, Sterling
Date of Issue
1990-12
Date
December 1990
Publisher
Monterey, California: Naval Postgraduate School
Language
Abstract
The purpose of this thesis is to examine how implementation of Total Quality Management (TQM) and the development of a process improvement model, within a Forward Support Battalion (FSB), cn improve preparation of the Material Condition Status Report (DA Form 2406). It attempts to establish the framework Forward Support Battalions can implement in order to develop a process improvement model and identifies some ways to monitor the progress the improvement model is making with the preparation of the DA Form 2406. The findings suggest that when TQM is implemented within the FSB, and if the Plan- Do-Check-Act process improvement model is also implemented, the preparation of the DA Form 2406 process can be improved.
Type
Thesis
Description
Series/Report No
Department
Department of Administrative Sciences
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
Sponsors
Funder
Format
vii, 73 p.
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.