Crisis management : myth or monster.
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Authors
Lanoux, Steven Michael
Subjects
crisis management
bureaucracy
behavioral norms
conflict management
suboptimal equilibrium
sociological norms
time buffer
ecological model
buffer dynamics
management
human resources
bureaucracy
behavioral norms
conflict management
suboptimal equilibrium
sociological norms
time buffer
ecological model
buffer dynamics
management
human resources
Advisors
McGonigal, Richard A.
Date of Issue
1978-06
Date
June 1978
Publisher
Monterey, California. Naval Postgraduate School
Language
en_US
Abstract
Crisis management is defined to be the expansion of the commitments on an organization beyond the capability its normal resources to respond adequately to all of them. Crisis commitments are imposed with relatively short notice, with vague prioritization, and without the privilege of reclama by the organization. Under conditions of goal conflict and workday extension, the organization and its environment are statically and dynamically modelled to demonstrate the critical nature of the time element in the management of crises. An in-depth analysis of the supporting situational elements within the Navy is conducted. Emphasis is placed on the structure of the Navy bureaucracy and its effectiveness in the unstable environment which the military faces. The contribution of bureaucracy to the institutionalization of crisis management as a standard procedure is examined. The sociological norms of individual behavior which are operant in maintaining the crisis management standard are also emphasized. Recommendations for further research and for interim actions to remedy this dysfunctional symptom are proposed.
Type
Thesis
Description
Series/Report No
Department
Administrative Sciences
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
Sponsors
Funder
Format
97 p.;cm.
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.