Empirical analysis of systematic communication errors
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Authors
Born, Timothy B.
Subjects
Advisors
Weissinger-Baylon, R.H.
Date of Issue
1987-09
Date
Publisher
Monterey, California. Naval Postgraduate School
Language
en_US
Abstract
This study is concerned with the causality of systematic
communication errors encountered in Marine land combat
operations in Vietnam. Source data was compiled from an
examination of after-action reports maintained at USMC
Archives, Washington, D. C. The fundamentals of
Information and Communication Theory are explored first, in
an effort to understand the phenomena (psychological and
physiological capabilities and limitations) affecting the
"human link" in information and communication systems. This
background served as the foundation regarding the
development of a communication error model to explain the
anomalies encountered in human behavior in military
operations of high intensity. From this model, inferences
were made regarding the practicality of implementing
Decision Support System's (DSS's) to eliminate the
systematic communication errors discovered.
Type
Thesis
Description
Series/Report No
Department
Administrative Sciences
Organization
Naval Postgraduate School
Identifiers
NPS Report Number
Sponsors
Funder
Format
Citation
Distribution Statement
Approved for public release; distribution is unlimited.