YOU ARE THE WEAKEST LINK: ADDRESSING CYBER SECURITY CONCERNS WITHIN THE FIRE DEPARTMENT OF NEW YORK

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Authors
Tejada, Erika
Subjects
cybersecurity
cyber
human error
best practices
Advisors
Wollman, Lauren
McGuire, Mollie R.
Date of Issue
2024-03
Date
Publisher
Monterey, CA; Naval Postgraduate School
Language
Abstract
The evolving cyber threat landscape consistently challenges organizational cybersecurity defenses. Cyberattacks, which were once rare, have become alarmingly frequent. In response, organizations have traditionally focused on technological solutions; however, human error remains a leading cause of network data breaches. The lack of effective security measures aimed at mitigating human error leaves organizations, such as the Fire Department of New York (FDNY), vulnerable to cyber intrusions. The FDNY’s dependence on digital networks for day-to-day operations underscores the need for security measures that address both technological and human vulnerabilities. This research combines descriptive, evaluative, and prescriptive methods, including a red-team exercise simulating a social engineering attack, to assess how the current cyber threat environment affects the FDNY. The study uncovers significant vulnerabilities, particularly among frontline personnel, who are often overlooked in traditional cybersecurity practices. Based on the findings, the research proposes strategic recommendations to strengthen the FDNY’s cyber defenses. The study promotes a comprehensive “all-hands-on-deck” approach that highlights the importance of making cybersecurity a shared responsibility, encompassing everyone from frontline personnel to senior leadership. This approach offers insights and methods applicable to other organizations seeking to strengthen their cybersecurity posture.
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Thesis
Description
Series/Report No
Department
National Security Affairs (CHDS)
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NPS Report Number
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Distribution Statement A. Approved for public release: Distribution is unlimited.
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