Outsourcing of Disaggregated Services in Cloud-Based Enterprise Information Systems
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Authors
Asatiani, Aleksandre
Apte, Uday
Penttinen, Esko
Rönkkö, Mikko
Saarinen, Timo
Subjects
Advisors
Date of Issue
2014
Date
2014
Publisher
Institute of Electrical & Electronics Engineers (IEEE)
Language
en_US
Abstract
In this paper, we examine outsourcing of disaggregated information-intensive services. Drawing on the theoretical streams of Global Information- Intensive Service Disaggregation and Transaction- Cost Economics, we formulate our research model to understand the phenomenon of disaggregation in the context of cloud computing. The model encompasses frequency, asset specificity, uncertainty, information intensity, and need for customer contact as characteristics of tasks that we use to explain the outsourcing of disaggregated services. We are especially interested in understanding the interplay between these characteristics and the increasingly popular cloud-based systems. Our results partially support previous research on the effects of characteristics on outsourcing. The main finding of the paper is impact of the cloud-based information systems on the interaction of these characteristics.
Type
Conference Paper
Description
47th Annual Hawaii International Conference on System Sciences
The article of record as published may be found at https://doi.org/10.1109/hicss.2014.164
The article of record as published may be found at https://doi.org/10.1109/hicss.2014.164
Series/Report No
Department
Graduate School of Defense Management (GSDM)
Organization
Naval Postgraduate School
Identifiers
NPS Report Number
Sponsors
Funder
Format
10 p.
Citation
Asatiani, Aleksandre & Apte, Uday & Penttinen, Esko & Rönkkö, Mikko & Saarinen, Timo. 2014. Outsourcing of Disaggregated Services in Cloud-Based Enterprise Information Systems. Proceedings of the 47th Annual Hawaii International Conference on System Sciences. 1268-1277. DOI: 10.1109/hicss.2014.164.
Distribution Statement
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.