The program management challenges of Web 2.0
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Authors
Woodall, Yonghee K.
Subjects
Web
Web 2.0
Internet
Information Age
Program Management
Program Manager
programmatic
Web 2.0
Internet
Information Age
Program Management
Program Manager
programmatic
Advisors
Naegle, Brad R.
Boudreau, Michael
Date of Issue
2010-06
Date
June 2010
Publisher
Monterey, California. Naval Postgraduate School
Language
Abstract
In this Joint Applied Project, the author discusses the various Program Management challenges presented by Web 2.0 (technical and non-technical). The challenges are categorized into eight major areas: cost, schedule, performance, technologies, process, people, quality and security. In addition to the identified challenges, Lessons Learned and Best Practices are presented to better assist Program Managers in implementing, directing and controlling the various aspects of Web 2.0 that exist within their unique programs, or that exist externally, as their program interfaces with those Web components. Information came from detailed discussions with Web Managers and operational personnel who are intimate with the technical and non-technical aspects of Web 2.0 and the diverse challenges Program Managers have experienced or will engage. This education, awareness, training and knowledge will allow Program Mangers to better manage and solve Web 2.0 issues, today and in the future. Additionally, the DoD decision to restrict access to Web 2.0 social media Web sites is expected in 2010.
Type
Thesis
Description
Joint Applied Project
Series/Report No
Department
Program Management
Identifiers
NPS Report Number
Sponsors
Funding
Format
xviii, 107 p. ; 28 cm.
Citation
Distribution Statement
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.