A management case analysis of the Defense Contract Management Command's Process Oriented Contract Administration Services (PROCAS) program
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Authors
Lembrick, George A.
Subjects
Teaming
PROCAS
Process improvement
Process control
Quality
Cost savings
DCMC
Process Oriented Contract Administration Services
PROCAS
Process improvement
Process control
Quality
Cost savings
DCMC
Process Oriented Contract Administration Services
Advisors
Gates, William R.
Warmington, Jeffery A.
Date of Issue
1993-12
Date
December 1993
Publisher
Monterey, California. Naval Postgraduate School
Language
en_US
Abstract
This thesis investigates the extent to which the Process Oriented Contract Administration Services (PROCAS) Program at FMC's Ground Systems Division, in San Jose, California, is reducing Government oversight and increasing Government/contractor communications. This study describes how PROCAS developed in the Defense Contract Management Command, how it was integrated into FMC's Ground Systems Division and reviews the essential elements of the program. It also discusses the effects of the program on Ground Systems Division and the cognizant Defense Plant Representative Office and the program's ideal strategy. The research demonstrates that critical process improvements at Ground Systems Division were attained through the overwhelming commitment of the Ground Systems Division and the Defense Plant Representative Office. This commitment created an environment of open communication and cooperation which enabled Ground Systems Division and the Defense Plant Representative Office to shift their focus from the traditional approach of detection and correction to one of prevention and continuous improvement. The study concludes that the PROCAS Program is an effective method for improving quality and reducing costs and recommends continued support from the defense industry and the Defense Contract Management Command.
Type
Thesis
Description
Series/Report No
Department
Department of Administrative Sciences
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
Sponsors
Funder
Format
95 p.
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.