Supporting the fleet: taking workflow to the waterfront
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Authors
Nassif, Tobias A.
Subjects
Advisors
Suh, M.
Short, W.B.
Date of Issue
1995-03
Date
1995-03
Publisher
Monterey, California. Naval Postgraduate School
Language
en_US
Abstract
The need to improve work processes and the ability to respond quickly and accurately to the customer's needs are important considerations for organizations today. Port Hueneme Division-Naval Surface Warfare Center (PHD-NSWC) is implementing a centralized technical data management system as a means to track and review contractor data requirements lists and to manage the work involved in developing and supporting DoD weapon systems. This Thesis analyzes the need of the PHD-NSWC to implement automated workflow technology and evaluates methods for incorporating the customer, namely the fleet unit, into the workflow process. The study employs an in-depth review of publications on workflow to determine what workflow is; an analysis of workflow requirements at PHD through the use of interviews; and a review of both commercial and military wireless networking technologies to interconnect ships at sea as a basis for recommendations. This Thesis provides PHD-NSWC with three recommendations for connecting the fleet unit to PHD-NSWC. The first two using technologies available today while the third proposal is a recommendation for the future based on technology still in development. It also provides recommendations as to where the inclusion of the fleet would be most effective for improving the workflow of the processes discussed.
Type
Thesis
Description
Series/Report No
Department
Information Technology Management
Organization
Identifiers
NPS Report Number
Sponsors
Funder
NA
Format
115 p.
Citation
Distribution Statement
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.