Use of Information Technology to Develop a Collaborative Decision Support System for Command and Control
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Authors
Hutchins, Susan G.
Kemple, William G.
Poirier, John
Hocevar, Susan P.
Kleinman, David L.
Sovereign, Michael G.
Subjects
Advisors
Date of Issue
2001-06
Date
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Abstract
The need for rapid access to current, relevant, and accurate information is at an
all-time premium — especially for military operations. Many new Information
Technology (IT) Tools were introduced to facilitate these information-related
interactions in the Global Wargame 2000, held at the Naval War College, in
Newport, RI. A web-based architecture, called the Wargame Information Grid
System (WIGS), and a collaborative planning and operational environment, the
Information Work Space (IWS), provided an alternative means to communicate,
collaborate, and share information among decisionmakers than is seen in today’s
current operational environments. In addition to WIGS and IWS, the following
tools were provided to participants: Text Documents, the Knowledge Wall, Email,
Text Chat, Voice, and Video Teleconferencing. Developing an understanding of
the implications and effects of distributed gaming was a key goal of Global 2000
with one objective being to provide insight into future operations for a distributed,
network-centric joint force. A sub-objective was to obtain empirical data as to the
effectiveness of these new tools, and to identify user defined enhancements that
would better meet the decisionmakers’ requirements. In order to collect the data
with which to assess user perceptions of the utility of IT Tools, an IT Tool
Functionality Questionnaire was developed. This paper presents the results of
analysis of data from 112 respondents’ replies to the questionnaire designed to
assess the utility of the IT Tools with respect to supporting the users accessing
and sharing of information, decision-making, collaboration, and how they might
be improved in future versions.
Type
Article
Description
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C4I Academic Group
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NPS Report Number
Sponsors
Office of Naval Research, Cognitive, Neural and Biomolecular S&T Division
NPS Institute for Joint Warfare Analysis (IJWA)
NPS Institute for Joint Warfare Analysis (IJWA)
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This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.