Applying a Dynamic Model of Situated Cognition to the Investigation of Mishaps
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Authors
Miller, N.L.
Shattuck, L.G.
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2005
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2005
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Abstract
Complex systems will, inevitably, experience failures. The cause of these failures or mishaps may be labeled ‘operator error,’ but often they are actually caused by the confluence of technological, situational, individual, and organizational factors. Several models and theories of human error have been proposed over the years and are reviewed in this paper. The authors propose another model, the Dynamic Model of Situated Cognition (DMSC), to explain how complex systems fail. Miller and Shattuck (2004) developed the DMSC in an effort to link technological aspects of a system to the perceptual and cognitive aspects of that system. They illustrated the model by applying it to the USS Stark incident and to a military command and control simulation (Shattuck and Miller, 2004). The model also appears to have utility as a retrospective explanatory tool to identify when and where things went wrong. In this paper, the authors describe the DMSC as it relates to the analysis of error in complex systems and apply it to the February 2001 mishap in which the U.S. Navy submarine USS Greeneville collided with the Japanese motor vessel Ehime Maru off the coast of Oahu, Hawaii.
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Conference Paper
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Proceedings of the Human Factors and Ergonomics Society's 49th Annual Meeting. Orlando, FLA, September 2005.
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Department of Operations Research
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Citation
Miller, N.L. and Shattuck, L.G. "Applying a Dynamic Model of Situated Cognition to the Investigation of Mishaps", Proceedings of the Human Factors and Ergonomics Society's 49th Annual Meeting. Orlando, FLA, September 2005.
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This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.