MOBILE LEARNING TECHNOLOGY: ASSESSMENT OF USERS' REQUIREMENTS, TECHNOLOGY OPTIONS, AND RECOMMENDATIONS
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Authors
Mosley, Shawntria M.
Evans, Russhell T.
Subjects
Navy learning
mobile learning
mobile technology
mobile learning technology
usefulness
usability
ease of use
technology adoption
Technology Acceptance Model
TAM
ready
relevant learning
RRL
learnability
user requirements
mobile learning self-efficacy
MLSE
device preference
mobile learning
mobile technology
mobile learning technology
usefulness
usability
ease of use
technology adoption
Technology Acceptance Model
TAM
ready
relevant learning
RRL
learnability
user requirements
mobile learning self-efficacy
MLSE
device preference
Advisors
Salem, Anita M.
Aten, Kathryn J.
Date of Issue
2021-12
Date
Publisher
Monterey, CA; Naval Postgraduate School
Language
Abstract
The Navy is in the process of implementing Ready Relevant Learning and looking at technology solutions to deliver modern training capabilities anytime and anywhere. Mobile learning is a practical option for Ready Relevant Learning. To support the Navy initiatives, we conducted a qualitative study to answer the following research questions: (1) Under what conditions will implementing mobile learning technologies provide the most value? (2) What are the requirements for delivering educational value to Navy users of mobile learning? (3) What are the pros and cons for Navy users of personal versus government-issued mobile learning devices? (4) How can Navy leaders select suitable options and deliver mobile learning?
We conducted 13 semi-structured interviews of Navy active duty, reserve, and civilian personnel across ranks and job communities to answer our research questions. We found that most participants were interested in mobile learning. Still, their acceptance of mobile learning technologies is dependent on their assessment of perceived ease of use of the technology and perceived usefulness to job performance. Additionally, we found that participants’ device preferences were context-of-use dependent. Therefore, we recommend further evaluation of user requirements and to operationalize and test the usability factors identified to implement best practices for mobile learning.
Type
Thesis
Description
Department
Department of Defense Management (DDM)
Information Sciences (IS)
Organization
Identifiers
NPS Report Number
Sponsors
NPS Naval Research Program
This project was funded in part by the NPS Naval Research Program.
This project was funded in part by the NPS Naval Research Program.
Funding
Format
Citation
Distribution Statement
Approved for public release. Distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.