ANALYSIS OF THE DEPARTMENT OF VETERANS AFFAIRS’ ABILITY TO REGAIN VETERANS’ TRUST REGARDING HEALTHCARE WAIT TIMES

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dc.contributor.advisorCandreva, Philip J.
dc.contributor.advisorEger, Robert J. III
dc.contributor.authorBorges, Yolanda C.
dc.contributor.authorWalker, Maurice
dc.contributor.corporateHuman Systems Integration (HSI) Certificate Program
dc.contributor.departmentBusiness & Public Policy (GSBPP)
dc.date.accessioned2018-08-24T22:34:07Z
dc.date.available2018-08-24T22:34:07Z
dc.date.issued2018-06
dc.description.abstractThis project explores whether or not veterans have regained their trust in the appointment process and wait times for healthcare access at the U.S. Department of Veterans Affairs (VA). We explore the perception of appointments and wait times for veterans prior to and after the whistleblower report of April 2014. Through this research and data analysis, it was not possible to state unequivocally that the VA is regaining its trust with veterans regarding their healthcare appointment wait times.en_US
dc.description.distributionstatementApproved for public release; distribution is unlimited.
dc.description.serviceCivilian, Department of Veterans Affairsen_US
dc.description.serviceCivilian, Department of Veterans Affairsen_US
dc.description.urihttp://archive.org/details/analysisofthedep1094559563
dc.identifier.thesisid26456
dc.identifier.urihttps://hdl.handle.net/10945/59563
dc.publisherMonterey, CA; Naval Postgraduate Schoolen_US
dc.relation.ispartofseriesJoint Applied Projects
dc.rightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.en_US
dc.subject.authorveteransen_US
dc.subject.authoraffairsen_US
dc.subject.authortrusten_US
dc.subject.authorwaiten_US
dc.subject.authortimesen_US
dc.titleANALYSIS OF THE DEPARTMENT OF VETERANS AFFAIRS’ ABILITY TO REGAIN VETERANS’ TRUST REGARDING HEALTHCARE WAIT TIMESen_US
dc.typeThesisen_US
dspace.entity.typePublication
etd.thesisdegree.disciplineContract Managementen_US
etd.thesisdegree.disciplineContract Managementen_US
etd.thesisdegree.grantorNaval Postgraduate Schoolen_US
etd.thesisdegree.levelMastersen_US
etd.thesisdegree.nameMaster of Science in Contract Managementen_US
etd.thesisdegree.nameMaster of Science in Contract Managementen_US
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