A Fault Management System (FMS) architecture for the Naval Computer and Telecommunicatons Area Master Stations (NCTAMS)
Loading...
Authors
Creighton, Kathleen M.
Subjects
Help desk
Fault management system
Network management
Naval Computer and Telecommunications Command
Fault management system
Network management
Naval Computer and Telecommunications Command
Advisors
Jones, Carl R.
Haga, William J.
Date of Issue
1996-09
Date
September 1997
Publisher
Monterey, California. Naval Postgraduate School
Language
eng
Abstract
The Joint Fleet Telecommunications Operations Center (JFTOC) acts, on behalf of the Naval Computer and Telecommunications Command, as the fleet's "one-stop shop" for information services. Effective fault management is vital to ensuring reliable network service. Currently, however, the JFTOC employs a Fault Management System (FMS) that consists primarily of manual processes and non- networked resources. Users require a system that provides a centralized and accessible source of near-real time fault management information. This thesis uses the methodology of the Department of Defense (DoD) Technical Architecture Framework for Information Management (TAFIM). TAFIM outlines a structured approach for migrating legacy systems to a open systems, standards-based target architecture. Through application of the TAFIM process, a target FMS architecture, termed HelpDesk On-Line Information System (HOLIS), is developed. HOLIS includes: the existing NCTAMS classified local area network and SIPRNet infrastructure; network operating system, office automation, e-mail and database software from the interim Navy Automated information System Standards list; and commercial off-the-shelf help desk software. Four migration paths are outlined, and one is selected as the best option for moving from the baseline system to the target FMS.
Type
Thesis
Description
Series/Report No
Department
Department of Systems Management
Organization
Naval Postgraduate School
Identifiers
NPS Report Number
Sponsors
Funding
Format
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.