The Surface Warfare community's 360-degree feedback pilot program : a preliminary analysis and evaluation plan

dc.contributor.advisorHocevar, Susan
dc.contributor.advisorCrawford, Alice
dc.contributor.authorWilliams, James M.
dc.contributor.corporateNaval Postgraduate School (U.S.)
dc.contributor.schoolGraduate School of Business and Public Policy (GSBPP)
dc.description.abstractThe system known as 360-degree feedback, also called multi-source or multi-rater feedback, is a development program that provides a recipient with feedback from supervisors, peers, and subordinates. There is currently no institutionalized, Navywide 360-degree feedback program for leadership development. Due to widespread civilian acceptance and to the success of the 360-degree program for the Navy's flag officers, the 2004 Surface Warfare Commanders Conference recommended a pilot program for 360-degree feedback be tested on a portion of the Surface Warfare Officer community. Results of the pilot program will be used to inform decisions on implementation of a Navy-wide 360-degree feedback program. The objectives of this thesis were to review the research evidence in the literature on the effectiveness and best practices of 360-degree programs and to identify general program evaluation techniques. The thesis then presents a conceptual analysis of the Navy pilot program and makes recommendations for modifications to the program based on comparisons with empirical research evidence and identified best practices of 360-degree programs. The thesis concludes by developing some guidelines and recommendations for a program evaluation plan that can be used to assess or revise the pilot program during and after its implementation.en_US
dc.format.extentx, 75 p. : ill. ;en_US
dc.publisherMonterey, CA; Naval Postgraduate Schoolen_US
dc.rightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.en_US
dc.subject.lcsh360-degree feedback (Rating of employees)en_US
dc.subject.lcshUnited Statesen_US
dc.titleThe Surface Warfare community's 360-degree feedback pilot program : a preliminary analysis and evaluation planen_US
etd.thesisdegree.disciplineBusiness Administrationen_US
etd.thesisdegree.grantorNaval Postgraduate Schoolen_US
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