Designing collaboration: how to prepare SOF augmentation teams for assignment to a U.S. embassy country team

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Authors
Jackson, Austin M.
Pusillo, Joshua A.
Smith, Steven A.
Subjects
Interagency
Collaboration
Design Thinking
Design
Special Operations
SOF
U.S. Embassy
USEMB
Country Team
Problem Solving
Lessons Learned
Advisors
Roberts, Nancy
Date of Issue
2014-06
Date
June 2014
Publisher
Monterey, California: Naval Postgraduate School
Language
Abstract
This project delivers an immediately implementable and replicable method for improving collaboration in this nation’s most complex interagency environment, the United States embassy (USEMB). This method allows multidisciplinary teams to create a self-organizing collaborative system in the country team to address difficult problems within the constraints of exiting manning, authorities, and appropriations. The modular and scalable methodology described in this project allows Special Operations Forces (SOF) teams working in embassies around the world to maximize their operational effectiveness by improving collaboration within the country team. The goal of this project is to move beyond policy debates regarding interagency collaboration and explain how SOF are capable of pioneering a responsive system to improve collaboration within the USEMB country team. Applying a design thinking methodology, we observed country team interactions and other interagency collaborative efforts to develop a concept for SOF augmentation teams to improve collaboration within the USEMB country team. We deliver guidelines and a methodology for SOF augmentation teams to facilitate the development of a collaborative country team capable of solving complex issues.
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Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
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