An analysis of the effectiveness of electronic mail in the United States Coast Guard
| dc.contributor.advisor | Suchan, James E. | |
| dc.contributor.author | Day, Robert E., Jr. | |
| dc.contributor.corporate | Naval Postgraduate School (U.S.) | |
| dc.contributor.department | Administrative Sciences | |
| dc.contributor.secondreader | Roberts, Benjamin | |
| dc.date | June 1988 | |
| dc.date.accessioned | 2012-11-27T18:05:47Z | |
| dc.date.available | 2012-11-27T18:05:47Z | |
| dc.date.issued | 1988-06 | |
| dc.description.abstract | This study investigates and analyzes the effectiveness of electronic mail as a communication channel in the United States Coast Guard. The study develops and uses a multi-perspective approach to measure effectiveness; channel effectiveness is measured from an organizational, technical, and personal perspective. The concept of perceived effectiveness is used to measure effectiveness within each the multi-perspectives. The study uses input data from survey forms returned by 108 Coast Guard Officers, Civilian, and Enlisted personnel stationed at United States Coast Guard Headquarters, Washington D.C. The study arrives at several statistically significant conclusions on how the Coast Guard should evaluate, design, and manage communication systems such as electronic mail in order to maximize effectiveness. | en_US |
| dc.description.distributionstatement | Approved for public release; distribution is unlimited. | |
| dc.description.service | Lieutenant, United States Coast Guard . | en_US |
| dc.description.uri | http://archive.org/details/annalysisofeffec1094522885 | |
| dc.identifier.uri | https://hdl.handle.net/10945/22885 | |
| dc.language.iso | en_US | |
| dc.publisher | Monterey, California. Naval Postgraduate School | en_US |
| dc.rights | This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States. | en_US |
| dc.subject.author | Electronic mail | en_US |
| dc.subject.author | Effectiveness | en_US |
| dc.subject.author | Communication channels | en_US |
| dc.subject.author | Office automation | en_US |
| dc.subject.lcsh | Management | en_US |
| dc.title | An analysis of the effectiveness of electronic mail in the United States Coast Guard | en_US |
| dc.type | Thesis | en_US |
| dspace.entity.type | Publication | |
| etd.thesisdegree.discipline | Telecommunications Systems Management | en_US |
| etd.thesisdegree.grantor | Naval Postgraduate School | en_US |
| etd.thesisdegree.level | Masters | en_US |
| etd.thesisdegree.name | M.S. in Telecommunications Systems Management | en_US |
Files
Original bundle
1 - 1 of 1