The fundamental re-thinking and redesign of the Military Pay Document Processing System
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Authors
Zellars, Eric F.
Perry, Cornell I.
Subjects
Business process reengineering (BPR)
Military pay document process
Military pay document process
Advisors
Nissen, Mark E.
Osmundson, John
Date of Issue
2004-06
Date
March 1999
Publisher
Monterey, California. Naval Postgraduate School
Language
en_US
Abstract
All organizations, both private and public, must improve, streamline, and automate their business practices to adjust to rigorous demands of a highly volatile marketplace, austere financial resources, and manpower reductions. This thesis analyzes the potential of business process reengineering (BPR) to dramatically improve the Military Pay Document Process (MPDP) for the United States Army and the United States Coast Guard financial communities. Based on Nissen's methodology the MPDP is analyzed and three redesign alternatives are developed, which are capable of yielding order of magnitude improvements in cycle time and cost. This thesis includes process simulation and intelligent systems analysis of the Army and Coast Guard's baseline MPDP to generate and evaluate the three redesign alternatives. Simulation runs demonstrate that cycle time and cost can be reduced substantially by redesigning the MPDP. The redesign alternatives take a comprehensive look at transformation enablers and information technology (IT) capable of eliminating the Personnel Administrative Clerks (PAC) and the finance office functions as they pertain to pay transaction processing. The research concludes that the Army and Coast Guard's MPDP can be dramatically improved by eliminating middlemen functions (PAC and finance office) and shortening the value chain using IT along with other transformation enablers
Type
Thesis
Description
Series/Report No
Department
Department of Systems Management
Organization
Naval Postgraduate School
Identifiers
NPS Report Number
Sponsors
Funder
Format
xiiii, 67 p.
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.