Contracting process innovation
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Authors
Nissen, Mark E.
Subjects
Advisors
Date of Issue
2001-03
Date
Publisher
Monterey, CA; Naval Postgraduate School
Language
Abstract
Process innovation pertains to making dramatic improvements in performance of enterprise processes. Stemming from total quality management, business process reengineering and other widely-accepted approaches to performance improvement in the business enterprise, process innovation has largely been practiced without a systematic method and required expertise only possessed by a few, highly-talented people. Now, as the result of research in this area, the process of process innovation now has a systematic method that helps ensure consistent and thorough analysis, and through measurement-driven reasoning, an automated tool now exists to enable the relative amateur to innovate enterprise processes as well as the professional. Moreover, process innovation is no longer the exclusive domain of business enterprises, as military, governmental and other organizational processes can be innovated with equivalent efficacy using the method and tool described in this book. In particular, the contracting process lends itself to process innovation and is addressed explicitly in this book.
Type
Technical Report
Description
Series/Report No
Department
Identifiers
NPS Report Number
NPS-GSBPP-01-001
Sponsors
Funding
Format
viii, 74 p.:ill.;28 cm.
Citation
Distribution Statement
Approved for public release; distribution is unlimited.