REALIZING A BULLY-FREE FIRE STATION: AN APPRECIATIVE INQUIRY FOR THE FIRE SERVICE
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Authors
Flynn, Gregory R.
Subjects
bullying
firefighter
culture
firefighter
culture
Advisors
Powley, Edward H., IV
Aten, Kathryn J.
Date of Issue
2024-03
Date
Publisher
Monterey, CA; Naval Postgraduate School
Language
Abstract
Workplace bullying, a prevalent and damaging issue, poses significant challenges for employees and employers. This thesis investigates the intricate relationship between organizational culture and bullying behaviors in the U.S. fire service, focusing mainly on the region under the Great Lakes Division of the International Association of Fire Chiefs. The study examines the factors contributing to bullying and offers strategies for its mitigation among managers. To this end, the research employed a modified appreciative inquiry approach to interview firefighters. ChatGPT helped to extract qualitative codes in a systematic analysis of themes that were then categorized into dimensions and used to form a comprehensive framework to counteract bullying in fire stations. This thesis establishes the need to implement a bullying mitigation framework as a fundamental step toward addressing it. Additionally, the study emphasizes the importance of establishing a clear definition of bullying specific to fire service context, offering a working definition as part of its contribution. The research concludes by underscoring the need for an increased focus on selection, management, and leadership within fire stations and at the organizational level, affirming the fire service’s commitment to eradicating workplace bullying.
Type
Thesis
Description
Series/Report No
Department
National Security Affairs (CHDS)
Organization
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NPS Report Number
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Citation
Distribution Statement
Distribution Statement A. Approved for public release: Distribution is unlimited.
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Copyright is reserved by the copyright owner.