Developing a Sense of Reality Within Complex Program Management Environments
Loading...
Authors
Jones, Raymond D.
Subjects
Advisors
Date of Issue
2018-04-30
Date
04/30/18
Publisher
Monterey, California. Naval Postgraduate School
Language
Abstract
How leaders make decisions in complex and chaotic environments could have a significant impact on organizational performance. This study of leaders from across the Department of Defense (DoD) provides the foundation by which a more informed understanding of how program managers' sense of situational reality ultimately leads to timely and relevant decisions. This study specifically focuses on the emergence of four aggregate categories;sensemaking, trust, tacit knowledge, and explicit knowledge;that seem to shape the leader's reality and subsequent decision-making process in highly complex environments. I refer to the integrated nature of these categories as nousmaking, or making reality of the situation and choices based on one's sense of the reality. Ultimately, these factors determine the velocity and quality of the decisions leading to overall organizational effectiveness. Understanding the underlying nature by which leaders gain a sense of reality within the decision-making environment will help shape future organizational structures and processes as well as leader development.
Type
Report
Description
Series/Report No
Department
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
SYM-AM-18-083
Sponsors
Naval Postgraduate School Acquisition Research Program
Funder
Format
Citation
Distribution Statement
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.