Development and implementation of information systems at two California water districts

Authors
Howe, Jonathan Grady
Subjects
Water districts
Information systems development
Information system implementation
Advisors
Moore, Thomas P.
Date of Issue
1991-03
Date
September 1992
Publisher
Monterey, California. Naval Postgraduate School
Language
en_US
Abstract
This thesis examines the contrasting approaches taken in the development and implementation of computer based information systems at two water districts. The first water district, a relatively large organization, employed only professionals to plan and closely monitor its information system installation. Eventually, the installation was completed ahead of schedule and below the estimated cost. The second water district, a relatively small organization, primarily used in-house personnel to plan and install its information system. This project experienced time and cost overruns. Beside personnel factors, the following issues affected the markedly different experiences of these two districts: 1) planning; 2) implementation management; and 3) the degree of end user involvement in the project. The goal of this thesis is to assist organizations that may be planning similar projects by analyzing the successes of and mistakes made by these two water districts.
Type
Thesis
Description
Series/Report No
Department
Department of Administrative Sciences
Organization
Naval Postgraduate School
Identifiers
NPS Report Number
Sponsors
Funder
Format
114 p.
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.