The relationship between perceived current and required communication capabilities of senior Navy Medical Department executives
Loading...
Authors
Diehl, Erich W.
Hemmerly, David K.
Subjects
Executive Communications Development, Needs Assessment, Health care management
Advisors
Suchan, James E.
Roberts, Benjamin
Date of Issue
1994-03
Date
March, 1994
Publisher
Monterey, California. Naval Postgraduate School
Language
en_US
Abstract
This thesis provides the analyses and identifies any gaps, or deltas between the communication requirement and the corresponding level of communication capability of senior Navy medical executives. This delta varies according to several variables. These variables are an individual's health care community, rank, organizational position, gender, level of education. DoN short course and DoD postgraduate training, and years in a managerial position. The results reveal a consistent gap between the respondents' current communications capabilities and their perceived required capabilities. This gap is evident across all communication skill related questions which indicates that the current communications capabilities of senior Navy medical executives consistently fail to meet the reported required level of skill for the position. Specifically, the analysis showed that Dentists have statistically significant gaps between communication skill levels in delivering oral presentations and conducting meetings effectively. Additionally, Females shows statistically significant gaps between communication skill levels in managing conflict, writing effectively, and building and maintaining working support relationships outside the organization. The analysis also indicated that DoN short course training and statistically significant effect among Physicians, Directors, Department Heads, and Operations Officers who had attended the short course training.
Type
Thesis
Description
Series/Report No
Department
Management
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
Sponsors
Funding
Format
Citation
Distribution Statement
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.