Optimization of Business Processes through Digitization and Automation

Abstract

Reporting and clerical functions at an NSW Echelon IV commands are ripe for digitization, automation and optimization. A significant number of manhours are used to populate multiple databases with the same information. Given the budgetary constraints and the push towards a more efficient and effective Navy, it is imperative to reduce the number of non-value-added hours spent on administrative tasks. Given the two-year turnover cycle there are efficiencies that are learned and lost. Long-term efficiencies could be gained from greater automation through the use of simple software, some of which are already available in the Microsoft office environment. Some data could provide long term benefit if captured in a more persistent manner. Manhours could be reduced by optimizing data input requirements and automating cross population of data as well as report generation.