Leveraging social networking technologies an analysis of the knowledge flows facilitated by social media and the potential improvements in situational awareness, readiness, and productivity
Authors
Polania, William G.
Subjects
Advisors
Cook, Glenn R.
Date of Issue
2010-09
Date
Publisher
Monterey, California. Naval Postgraduate School
Language
Abstract
The efficient transfer of explicit and tacit knowledge within an organization can yield a distinct competitive advantage in both military and private sector operations. An organization that can adapt faster and operates more efficiently has a winning advantage over its adversary or competition. The research establishes the foundation for knowledge and social dynamics, provides vignettes of knowledge flow facilitated social media, and as a result develops a knowledge facilitation social media framework. The framework is applied to a Type 1 case study involving a Marine Corps combat unit, Air Naval Gunfire Liaison Company (ANGLICO), in order to determine how social media might be leveraged to produce improvements in readiness, productivity, and situational awareness.
Type
Thesis
Description
Series/Report No
Department
Information Technology Management
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
Sponsors
Funding
Format
xiv, 97p. : ill. ;
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.