Responding to counterterrorism threats: effects of coalition trust and mistrust on organizational design

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Authors
Powley, Edward H.
Nissen, Mark E.
Subjects
Advisors
Date of Issue
2009
Date
2009
Publisher
Monterey, California. Naval Postgraduate School
Language
Abstract
Most research assumes organizational managers should establish high levels of trust. Other scholars suggest trust is declining and therefore raises an important managerial dilemma. We present a study of trust based on contingency theory and hypothesize that trust levels may vary depending on alternative organizational designs. Using ELICIT, a multiplayer intelligence game, we conduct laboratory experiments to examine the relationship between trust levels, organizational design, and performance measures. Results show that trust and organizational design have strong interactions, and that high levels of trust do not necessarily equate to high levels of performance.
Type
Technical Report
Description
Series/Report No
Department
Graduate School of Business & Public Policy (GSBPP)
Organization
Defense Advanced Research Projects Agency (DARPA)
Defense Science Board (U.S.)
Identifiers
NPS Report Number
NPS-GSBPP-09-001
Sponsors
Funder
Funding number: 08-X485.
Format
x, 38 p.: ill.;28 cm.
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
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