United States Coast Guard operational information systems : improving functionality and cross-functionality.
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Authors
Marsh, Peter S.
Subjects
Advisors
Emery, James C.
Date of Issue
1991-06
Date
June, 1991
Publisher
Monterey, California: U.S. Naval Postgraduate School
Language
en_US
Abstract
The effective use of information can enable a public agency to better serve the taxpayers, or provide a crucial strategic advantage for a private sector firm. Present U. S. Coast Guard information systems do not provide information to all potential users as effectively as they could. They suffer from several shortcomings: (1) Poor connectivity, resulting in an awkward, torturous information flow which frequently does not provide information to people who need it; (2) Significant overlap in content, resulting in increased workload and frustration for field personnel who enter data and data inconsistencies between applications; and (3) poor user interface designs, resulting in a situation where although information may be accessible to a user, it is difficult to retrieve and therefore not gotten. Cross-functional systems, based on a robust information architecture, offer the potential to dramatically improve information flow and availability within an organization. In the Coast Guard, the flow of operational information can be greatly improved by developing a cross-functional Operations Information System (OIS). Developing such a system is critical to continued effectives service to the public, but may require changes in the ways in which systems are developed and funded.
Type
Thesis
Description
Series/Report No
Department
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
Sponsors
Funder
Format
119 p.;28 cm.
Citation
Distribution Statement
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.