Collaborative IT Tools Leveraging Competence: Antecedents and Consequences
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Authors
Pavlou, Paul
Dimoka, Angelika
Housel, Tom
Subjects
Collaborative Capacity
Collaborative Tools, IT Leveraging Competence, Group Performance, Customization
Collaborative Tools, IT Leveraging Competence, Group Performance, Customization
Advisors
Date of Issue
2006-04-01
Date
01-Apr-06
Publisher
Language
Abstract
A fundamental problem for IS academics and managers is how collaborative IT tools can be properly used to create business value. To shed light on this problem, this paper introduces the notion of ''Collaborative IT Tools Leveraging Competence'' as the ability of groups to effectively leverage the IT functionalities of collaborative IT tools to facilitate their group activities. Collaborative IT Tools Leveraging Competence is conceptualized as a formative second-order construct formed by the group''s effective use of the following six key IT functionalities: workspace sharing, conferencing, file sharing, scheduling, chat, and email. Collaborative IT Tools Leveraging Competence is hypothesized to facilitate group performance (process efficiency, project effectiveness, and situational awareness), particularly in intense work environments. To enhance a group''s ability to effectively leverage collaborative IT tools, the study proposes a set of enabling factors: customization of the collaborative IT tools, the group''s habit in using collaborative IT tools, the group''s perceived usefulness and ease of use of collaborative IT tools, the group member''s mutual trust, and the degree of environmental intensity.
Type
Technical Report
Description
Proceedings Paper (for Acquisition Research Program)
Series/Report No
Department
Acquisition Management
NPS Faculty
Identifiers
NPS Report Number
NPS-AM-06-058
Sponsors
Naval Postgraduate School Acquisition Research Program
Funder
Format
Citation
Distribution Statement
Approved for public release; distribution is unlimited.