SMALL BUSINESS PARTICIPATION IN FEDERAL E-COMMERCE PROCUREMENT
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Authors
Sitterly, Joseph N.
Vasquez, Luz M.
Subjects
General Services Administration
GSA
Commercial Platforms program
e-commerce portals
commercial off-the-shelf
COTS
small business
AbilityOne
FedMall
Amazon Business
Fisher Scientific
Overstock Government
Department of Defense
DOD
federal agencies
Government Purchase Card
micro-purchase threshold
supply chain management
transparency
market research
procurement process
Section 846
GSA
Commercial Platforms program
e-commerce portals
commercial off-the-shelf
COTS
small business
AbilityOne
FedMall
Amazon Business
Fisher Scientific
Overstock Government
Department of Defense
DOD
federal agencies
Government Purchase Card
micro-purchase threshold
supply chain management
transparency
market research
procurement process
Section 846
Advisors
Mortlock, Robert F.
Date of Issue
2023-06
Date
Publisher
Monterey, CA; Naval Postgraduate School
Language
Abstract
This study investigates the impact of commercial e-commerce portals, specifically on small businesses and federal acquisition stakeholders. Concerns arise regarding competition limitations with the dominance of platforms like Amazon. We explore how e-commerce portals like the General Services Administration (GSA) Commercial Platforms program and FedMall Marketplace can improve efficiency, cost-effectiveness, and procurement processes. Maintaining competition, transparency, vendor verification, and small business support are vital. Our research suggests centralizing e-commerce procurement, promoting small business participation, and negotiating no-fee advertising for small business suppliers. Furthermore, addressing internal acquisition weaknesses involves expanding vendor participation, strengthening technology infrastructure, providing comprehensive small business training, and exploring flexible contract terms. These strategies aim to unlock the full potential of government procurement, fostering a thriving ecosystem that benefits all stakeholders.
Type
Thesis
Capstone Applied Project Report
Capstone Applied Project Report
Description
Series/Report No
Department
Department of Defense Management (DDM)
Department of Defense Management (DDM)
Identifiers
NPS Report Number
Sponsors
Funder
Format
Citation
Distribution Statement
Approved for public release. Distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.