An analysis of the Total Quality Management practices of the contractors supporting the Apache Helicopter Program

Loading...
Thumbnail Image
Authors
Pelczynski, Anthony S.
Subjects
Advisors
Stone, Mark W.
Snider, Keith F.
Date of Issue
1995-03
Date
March 1995
Publisher
Monterey, California. Naval Postgraduate School
Language
en_US
Abstract
This thesis study explores the Total Quality Management (TQM) practices of the prime contractors and subtier contractors supporting the Apache Helicopter Program. The Apache Helicopter Product Manager is searching for ways to lower costs and improve the quality and reliability of his product over the long-term. The Apache Helicopter, with the Longbow upgrade, is projected to remain in service to the year 2045. The defense contractors and subcontractors supporting the Apache Helicopter Program must adopt a business operating philosophy that fosters continuous process and quality improvement Total Quality Management has become the management philosophy of choice. The subtier suppliers and vendors play an important role in the quality improvement capability of the prime contractors. The subtier contractors must also have the ability to continuously improve their process capabilities. This study intends to discover what can be done, if anything, to get the subtier contractors to adopt the management philosophy of TQM.
Type
Thesis
Description
Series/Report No
Department
Management
Organization
Identifiers
NPS Report Number
Sponsors
Funder
NA
Format
68 p.
Citation
Distribution Statement
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
Collections