Publication:
An experimental investigation of the impact of conflicting project goals on staff resource allocation

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Authors
Swett, Clinton L.
Subjects
Advisors
Hamid, T.
Sengupta, Kishore
Date of Issue
1995-03
Date
June 1995
Publisher
Monterey, California. Naval Postgraduate School
Language
en_US
Abstract
The Department of Defense Information Technology budget stands at nine billion dollars and is under severe scrutiny while the backlog of required software continues to grow. It is thereby necessary to improve the efficiency of managing the software process. This thesis uses the Systems Dynamic Model of Software Project Management to investigate the effects of stated goals on project manager behavior. Specifically, the experiment focuses on how software project managers allocate resources in both relaxed and constrained resource environments. The effect of goals on manager performance are measured in terms of staffing level decisions, percent of staff allocated to quality assurance activities, estimated schedule, and estimated cost. The results show that manager performance is highly sensitive to stated goals.
Type
Thesis
Description
Series/Report No
Department
Information Technology Management
Other Units
Identifiers
NPS Report Number
Sponsors
Funder
NA
Format
129 p.
Citation
Distribution Statement
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
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