Empirical Assessment of a Model of Team Collaboration / 12th ICCRTS, Adapting C2 to the 21st Century
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Authors
Hutchins, Susan G.
Bordetsky, Alex
Kendall, Anthony
Bourakov, Eugene
Subjects
Advisors
Date of Issue
2007-06
Date
19-21 June 2007
Publisher
Monterey, California. Naval Postgraduate School
Language
Abstract
A model of team collaboration was developed that emphasizes cognitive aspects of the collaboration process and includes the major processes that underlie this type of communication: (1) individual knowledge building, (2) knowledge interoperability, (3) team shared understanding, and (4) developing team consensus. This paper describes research conducted to validate this model and determine how these processes contribute to team performance by analyzing two collaborative decision making tasks. Team communications that transpired during two complex problem solving situations were analyzed and coded. Data was analyzed for two teams that conducted a Maritime Interdiction Operation (MIO) and four teams that engaged in an air-warfare scenario. The MIO scenario involves a boarding team that boards a suspect ship to search for contraband cargo (e.g. explosives, machinery) and possible terrorist suspects. The air-warfare scenario involves identifying air contacts in the combat information center of an Aegis ship.
Type
Article
Description
12th International Command and Control Research and Technology Symposium (ICCRTS), June 19-21, 2007 at the Naval War College, Newport, RI.
Includes article and Powerpoint Presentation
Includes article and Powerpoint Presentation
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Citation
Twelfth International Command and Control Research and Technology Symposium (12th ICCRTS), 19-21
June 2007, Newport, RI
Distribution Statement
Approved for public release; distribution is unlimited.