Deadline tightness and performance in operational and logistics contexts

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16Jun_Blanchard_Kloepping_Vogt.pdf (1.65 MB)
Authors
Blanchard, Jason E.
Kloepping, Paul J.
Vogt, Derek E.
Subjects
regulatory focus
deadlines
inventory record accuracy
throughput rate
defect rate
Advisors
Doerr, Ken
Nembhard, David
de Vries, Jelle
Date of Issue
2016-06
Date
16-Jun
Publisher
Monterey, California: Naval Postgraduate School
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Abstract
The purpose of this research is to better understand the relationships among regulatory focus (dispositional factor), inventory record accuracy (an operational context), and deadline tightness (a parameter under management control) against performance. Participant performance was measured by the amount of defects identified and the cumulative times to complete the given tasks. Two conditions placed on the participants were a high and low inventory-record accuracy and a loose or tight deadline, and prevention and promotion focused were measured on a regulatory focus scale. We analyzed, through statistical tools such as regression and a t test, the significance between performance, conditions, and regulatory focus. The anticipated outcome is to validate our assumption that tighter deadlines will lead to lower performance and that inventory record accuracy results in higher levels of performance. These findings may have practical applications for organizations such as DLA, NAVSUP, and other agencies or organizations that perform warehouse tasking when assigning or hiring individuals to perform such functions.
Type
Thesis
Description
MBA Professional Report
URI
https://hdl.handle.net/10945/49407
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Department
Graduate School of Business and Public Policy (GSBPP)
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Approved for public release; distribution is unlimited.
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This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
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