Statistical process control techniques for the telecommunications systems manager
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Authors
Beadles, Joseph W.
Schonenberg, Lee W.
Subjects
Advisors
Boger, Dan C.
Sessions, Sterling D.
Date of Issue
1992-03
Date
Mar-92
Publisher
Monterey, California. Naval Postgraduate School
Language
en_US
Abstract
The purpose of this thesis is to provide personnel, who are undergoing Total Quality Leadership (TQL) implementation at their telecommunications-related command, an understanding of Statistical Process Controls (SPCs) and their potential application to telecommunications issues. Basic SPC tools common to most Total Quality programs are discussed. Advanced SPC methods including Analysis of Means (ANOM), Analysis of Variance (ANOVA), Weibull analysis and Taguchi Methods are also presented. Selected SPC training plans for both naval telecommunication commands and commercial telecommunication industry are examined. Finally, a case study of a telecommunications-related issue is provided to demonstrate an integrated approach to the use of SPCs.
Type
Thesis
Description
Series/Report No
Department
Administrative Sciences
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
Sponsors
Funder
Format
viii, 99 p.: ill.;28 cm.
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.