Strategies for Managing Volunteers during Incident Response: A Systems Approach
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Authors
Fernandez, Lauren S.
Barbera, Joseph A.
Van Drop, Johan R.
Subjects
Advisors
Date of Issue
2006-10-00
Date
2006-10
Publisher
Monterey, California. Naval Postgraduate School
Center for Homeland Defense and Security
Center for Homeland Defense and Security
Language
en_US
Abstract
During disasters, large numbers of people with no pre-planned role arrive at the scene and other areas of response activity to offer assistance. Spontaneous volunteers can be a significant resource, but are often ineffectively used and can actually hinder emergency activities by creating health, safety, and security issues, distracting responders from their duties, and interfering with ongoing operations. The challenge for incident managers is to capitalize on the available volunteer resources while ensuring safety and the responders' ability to effectively perform tasks within the established incident management system. This article presents a systems-based approach to planning for spontaneous volunteer management in disasters.
Type
Article
Description
This article appeared in Homeland Security Affairs (October 2006), v.2 no.3
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Citation
Homeland Security Affairs (October 2006), v.2 no.3
Distribution Statement
Approved for public release; distribution is unlimited.
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The copyright of all articles published in Homeland Security Affairs rests with the author[s] of the articles. Any commercial use of Homeland Security Affairs or the articles published herein is expressly prohibited without the written consent of the copyright holder. Anyone can copy, distribute, or reuse these articles as long as the author and original source are properly cited.