Self-ratings of eight factors of quality management at Naval Avionics Center

dc.contributor.authorHocevar, Susan Page
dc.contributor.authorApplegate, Carolyn L.
dc.contributor.authorThomas, Kenneth Wayne
dc.contributor.corporateOperations Research (OR)
dc.contributor.corporateGraduate School of Operational and Information Sciences (GSOIS)
dc.contributor.departmentAcademic Sciencesen_US
dc.date1991-12
dc.date.accessioned2013-03-07T21:54:05Z
dc.date.available2013-03-07T21:54:05Z
dc.date.issued1991-12
dc.description.abstractThe focus of this report is the implementation of Total Quality Management in ten DoD organizations. The Participating organizations were all identified by the Federal Quality Institute as either winners or finalists of the Productivity/Quality Management and Budget. Qualitative data collected included interviews with either top executives or TQM coordinators, documentation of quality management activities. A questionnaire survey was also administered to the executive steering committee of each organization providing a self-assessment of eight dimensions of quality management practices. The report describes the lessons learned, promising practices and the results of the self assessment survey for the participating organizationsen_US
dc.description.distributionstatementApproved for public release; distribution is unlimited.
dc.description.fundern001 6391 wxl 0020en_US
dc.description.sponsorshipNaval Avionics Center, Indianapolis, Indiana.en_US
dc.description.urihttp://archive.org/details/selfratingsofeig00hoce
dc.identifier.npsreportNPS-AS-92-005PR
dc.identifier.urihttps://hdl.handle.net/10945/30160
dc.language.isoeng
dc.publisherMonterey, California. Naval Postgraduate Schoolen_US
dc.rightsReproduction of all or part of this report is authorized.en_US
dc.subject.authorQuality Managementen_US
dc.subject.lcshQUALITY MANAGEMENT.en_US
dc.titleSelf-ratings of eight factors of quality management at Naval Avionics Centeren_US
dc.typeTechnical Reporten_US
dspace.entity.typePublication
relation.isOrgUnitOfPublication58745961-c46a-45ad-ae9c-d139d1ba1041
relation.isOrgUnitOfPublicationdd7f1b97-9c92-402d-b910-27f080946cde
relation.isOrgUnitOfPublication.latestForDiscoverydd7f1b97-9c92-402d-b910-27f080946cde
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