Procurement process maturity: key to performance measurement
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Authors
Rendon, Rene G.
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Date of Issue
2008
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Abstract
Performance measurement has been receiving increased
attention in public organizations. As performance measurement systems
begin to take on a central focus by public sector organizations, the
challenges of measuring and improving critical organizational processes
continue to increase in importance. Furthermore, as the procurement
process continues to gain critical importance in public sector organizations,
the need to apply specific performance measurement methods to measure
and improve the procurement processes is essential for mission success.
This article introduces the Contract Management Maturity Model (CMMM) as
a method for assessing, measuring, and improving an organization ’s
procurement processes. The results of the case study describe the
organizational benefits of using a contract management maturity model as a
performance measurement, as well as a process improvement method.
Type
Article
Description
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Department
Graduate School of Business & Public Policy (GSBPP)
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Citation
Journal of Public Procurement, Volume 8, Issue 2, pp. 200-214, 2008.
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This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.