Procurement process maturity: key to performance measurement

dc.contributor.authorRendon, Rene G.
dc.contributor.departmentGraduate School of Business & Public Policy (GSBPP)en_US
dc.date.accessioned2015-05-04T22:36:06Z
dc.date.available2015-05-04T22:36:06Z
dc.date.issued2008
dc.description.abstractPerformance measurement has been receiving increased attention in public organizations. As performance measurement systems begin to take on a central focus by public sector organizations, the challenges of measuring and improving critical organizational processes continue to increase in importance. Furthermore, as the procurement process continues to gain critical importance in public sector organizations, the need to apply specific performance measurement methods to measure and improve the procurement processes is essential for mission success. This article introduces the Contract Management Maturity Model (CMMM) as a method for assessing, measuring, and improving an organization ’s procurement processes. The results of the case study describe the organizational benefits of using a contract management maturity model as a performance measurement, as well as a process improvement method.en_US
dc.identifier.citationJournal of Public Procurement, Volume 8, Issue 2, pp. 200-214, 2008.en_US
dc.identifier.urihttps://hdl.handle.net/10945/45136
dc.rightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.en_US
dc.titleProcurement process maturity: key to performance measurementen_US
dc.typeArticleen_US
dspace.entity.typePublication
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