Decision making under crisis conditions : considerations and procedures.
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Authors
Jung, Werner Wilfried
Subjects
Advisors
Creighton, John W.
Date of Issue
1979-06
Date
June 1979
Publisher
Monterey, California : Naval Postgraduate School
Language
en_US
Abstract
The objective of this thesis is to show how crises can
develop in an organization, what their impacts are, and what
managerial procedures may he used to cope with these situations.
The scope of the thesis is limited to higher management
levels. Crises occur especially as a result of rapid
environmental changes or changes in organizational variables.
The following problems may be typical: general uncertainty,
necessity of extraordinary resources, multiple, simultaneous
problems, time constraints, stress, change in power structures,
and change in communication and information patterns. The
following decision-making procedure is suggested: Establishing
psychological equilibrium at all levels, structuring of
the problems, adapting the organizational structure, assigning
responsibilities for solving problems, establishing a
time budget, coordination, and implementation and control.
Preparatory measures can help to avoid crises, or at least
to improve coping abilities.
Type
Thesis
Description
Series/Report No
Department
Administrative Sciences
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
Sponsors
Funder
Format
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
Copyright is reserved by the copyright owner