A Systems Development Life Cycle study of the Information Center.
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Authors
Lechleitner, Matthew L.
Subjects
information center
end user computing
microcomputers
systems development life cycle
end users
personal computing
personal computers
end user computing
microcomputers
systems development life cycle
end users
personal computing
personal computers
Advisors
Frew, Barry
Date of Issue
1984-09
Date
March 1985
Publisher
Monterey, California: U.S. Naval Postgraduate School
Language
en_US
Abstract
End user computing has penetrated most large organizations
in an uncontrolled fashion. The newness of the technology,
the lack of management expertise, and the inability
to gain corporatewide control under the traditional organizational
structure have often resulted in inefficiency,
incompatibility, and missed opportunities. One solution to
this situation is the Information Center (IC). ICs are
centralized coordination centers for end user computing and
offer end user computing expertise. ICs may be any combination
of consulting services, training services, mainframe
computer terminals, or microcomputers. This thesis examines
the IC concept from the viewpoint of the manager tasked with
implementation and provides a methodology, the Systems
Development Life Cycle, to evaluate and implement an IC.
Each phase of the methodology is explained and some innovative
ideas on IC implementation and operation are provided.
Examples of past successes and mistakes are also presented.
Type
Thesis
Description
Series/Report No
Department
Administrative Sciences
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
Sponsors
Funder
Format
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.