USING MICROSOFT TEAMS FOR BUILDING A COMMUNITY OF PRACTICE FOR COMMUNICATIONS MARINES FOR CONTINUOUS LEARNING OPPORTUNITIES
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Authors
Scott, George
Subjects
Microsoft Teams
community of practice
CoP
learning management system
LMS
continuous learning
community of practice
CoP
learning management system
LMS
continuous learning
Advisors
Pickar, Charles K.
Date of Issue
2021-09
Date
Publisher
Monterey, CA; Naval Postgraduate School
Language
Abstract
This research investigates how communications Marines use a learning management system to 1) complement military occupational specialties training and 2) create a community of practice (CoP) for knowledge sharing and problem-solving. Will communications Marines utilize a CoP to support the community with communications issues, and can it also support continuous learning? First, the researchers observed Marines using Microsoft Teams by prompting discussion questions to solicit responses to generate data for qualitative analysis. Then, the researchers administered a 15-question survey on the usefulness of Teams, the likeability of a community of practice, and the effectiveness of online learning, and completed a quantitative analysis of the results. The research found that participants favored using Teams to support a community of practice but not for training. Therefore, the researchers recommend continuing the development of the CoP for community knowledge sharing and problem-solving while developing future research on using a learning management system for distance learning to supplement formal training.
Type
Thesis
Description
Series/Report No
Department
Systems Engineering (SE)
Organization
Identifiers
NPS Report Number
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Citation
Distribution Statement
Approved for public release. Distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.