Technological developments in information processing and the resultant impact on user organizations
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Authors
Bannar, Charles J., Jr.
Subjects
Behavior
Centralization
Change
Communications
Computer
Conflict
Control
Design
Distributed
Hierarchy
History
Information
Management
Operations
Organization
Power
Specialization
Technology
Users
Centralization
Change
Communications
Computer
Conflict
Control
Design
Distributed
Hierarchy
History
Information
Management
Operations
Organization
Power
Specialization
Technology
Users
Advisors
Derr, Clyde Brooklyn
Creighton, John Wallis
Date of Issue
1977-09
Date
September 1977
Publisher
Language
en_US
Abstract
This thesis has a basic hypothesis that previous failures of information systems in organizations are directly related to the disproportionately high amount of emphasis given to the technical aspects of data processing as compared to the inadequate attention and concerned devoted by management, computer specialists and users of information systems to critical behavioral issues. The behavioral issues presented are subunit conflicts, training, skills, and perceptions of the participants, information sharing, power, and organizational politics. After reviewing the underlying reasons behind the lack of success achieved in the past, the organizational impact of fourth generation distributive processing techniques is predicted. A conflict and power model is presented that addresses the key organizational variables that prohibit successful information systems' design and development. Recommendations regarding operations, design and organizational activities are presented with the goal of improving ultimate user satisfaction of data processing services.
Type
Thesis
Description
Series/Report No
Department
Department of Administrative Sciences
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
Sponsors
Funding
Format
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.