Proposed staffing requirement for Base Level Support Service (BSS)
Loading...
Authors
Swain, William T.
Advisors
Jones, Carl R.
Brinkley, Douglas E.
Second Readers
Subjects
Date of Issue
1995-09
Date
September 1995
Publisher
Monterey, California. Naval Postgraduate School
Language
en_US
Abstract
The Naval Supply Systems Command (NAVSUP) and the Fleet Industrial Supply Center (FISC) have recently commissioned a study on base level computing (BLC). The purpose of which was to determine how to focus their BLC resources. This was in response to recent mission changes for both NAVSUP and the FISC. Although this study addressed in some detail the technological structure of the client-server systems that NAVSUP and the FISC intend to establish, it did not address the staffing of the lowest level base resources used by the FISC. The intent of the FISC is to establish a client-server LAN operation in support of BLC. The method used to determine the staffing needs of a typical operation to support BLC was to survey operations already established at four example sites. Three of these sites are government operations, one of which is an existing FISC. This FISC is currently transitioning to the new missions of inventory management and consumable supply support. Results of the survey of these four LAN operations, the two most important factors in determining the ratio of support personnel to end users is the standardization of software and hardware of the system, and the degree that the system is open or closed. Closed and standard systems require much less support than open systems.
Type
Thesis
Description
Series/Report No
Department
Information Technology Management
Organization
Identifiers
NPS Report Number
Sponsors
Funding
NA
Format
55 p.
Citation
Distribution Statement
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
