Harnessing the Transformative Tsunami: Fleet-wide 360-degree Feedback Revisited
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Authors
Rolnick, Daniel C.
Subjects
leadership development
organizational change model
360-degree feedback
multi-source feedback
multi-rater feedback
SMARTS-360
MSAF
organizational change model
360-degree feedback
multi-source feedback
multi-rater feedback
SMARTS-360
MSAF
Advisors
DiRenzo, Marco
Date of Issue
2012-06
Date
12-Jun
Publisher
Monterey, California. Naval Postgraduate School
Language
Abstract
Since 1775, the success of the U.S. Navy has been borne of its strong, capable leadership. For generations, seafaring warriors have been cultivated from within, hand-selected, and groomed to fit the roles their fleet demands of them. Unfortunately, the recent firings of a few marquee officers suggest some tarnished organizational practices in need of polish. This thesis highlights obstacles impacting leadership development within the modern United States Navy. It also reflects upon various strategic, cultural, and technological trends that have shaped the Twenty-First Century naval workplace, as well as key organizational attempts to develop leaders of robust character. Using evidence from scholarly literature, the report champions one specific personnel development system called 360-degree feedback with which the U.S. Navy has enjoyed a storied past. By comparing the force-wide 360-degree feedback trials initiated by the Navy and Army in the mid-2000s, this thesis argues that the abandonment of the initiative by the Navy was a hasty misstep. Finally, this report advocates reintroducing Navy-wide 360-degree feedback because of its unique and timely benefits to todays fleet and concludes by coining a revised implementation strategy dubbed the Transformative Tsunami so as to remediate those weaknesses that befell its predecessor.
Type
Thesis
Description
Series/Report No
Master of Business Administration (MBA) Professional Reports
NPS Outstanding Theses and Dissertations
Department
Business Administration
Organization
Department of Defense Management (DDM)
Identifiers
NPS Report Number
Sponsors
Funder
Format
Citation
Distribution Statement
Approved for public release; distribution is unlimited.