Automated contracting: a productivity study
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Authors
Summerour, Thomas J., Jr.
Wilson, Dennis E.
Subjects
Productivity
Automated Contracting
Automated Contracting
Advisors
Haga, William J.
Date of Issue
1990-12
Date
December 1990
Publisher
Monterey, CA; Naval Postgraduate School
Language
Abstract
This study examined the productivity of the Standard Army Automated Contracting System (SAACONS) and the Standard Automated Contracting Systems for Federal Agencies (SACONS-FEDERAL). Both systems were analyzed in a beforeafter quasi experimental design using archival data that measured inputs, outputs, and social effects. The inputs measurements used were staff size, grade structure, and overtime usage. Output measurements included workload and quality of service as represented by Procurement Administrative Lead Time (PALT). The social effects (morale, teamwork, and professionalism) were represented by sick leave usage. While there was no statistically significant increase in workload, the quality of work measure - PALT - decreased by 24 percent for SAACONS and 3 percent for SACONS-FEDERAL after automation. This result was obtained as the staff size for each activity was reduced (the SACONS-FEDERAL staff size had to be adjusted to reflect an increase in the pre-automation authorized manning levels). Overtime usage for SAACONS reduced sharply while it increased for SACONS-FEDERAL.
Type
Thesis
Description
Series/Report No
Department
Department of Administrative Sciences
Organization
Identifiers
NPS Report Number
Sponsors
Funder
Format
vii, 117 p.
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.