Information Technology and Communications Services (ITACS) Customer Satisfaction Survey Summary
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Authors
Subjects
Advisors
Date of Issue
2004
Date
Publisher
Monterey, California: Naval Postgraduate School
Language
en_US
Abstract
The IT Strategic Plan, The Information Revolution: Planning for Institutional Change,
proposed a number of recommendations to improve management, customer
responsiveness, and accountability for the IT arena at NPS. A periodic customer
satisfaction survey was included as one of those recommendations.
Type
Article
Description
2004 ITACS Customer Satisfaction Survey Report
Series/Report No
Department
Information Technology and Communications Services (ITACS)