Cost-benefit analysis universal product code scanner equipment for military commissary stores.
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Authors
Hudson, Timothy P.
Subjects
commissary stores
point of sales system
price look-up system
universal product code scanner
point of sales system
price look-up system
universal product code scanner
Advisors
Skierkowski, W.H.
Date of Issue
1980-09
Date
September 1980
Publisher
Monterey, California. Naval Postgraduate School
Language
en_US
Abstract
Military commissaries have long been criticized for poor
service, frequent stockouts and excessive queuing. After
experiencing similar problems, commercial supermarkets have
been experimenting with new techniques to streamline their
stores and reduce costs. The commercial grocery industry
has pioneered the development of Point of Sales CPOS) equipment
in order to remain competitive in a market characterized
by a low profit margin. Commissaries, on the other hand,
have found it necessary to rely upon increased appropriated
funds to maintain their cost saving advantage. In light of
Congressional attempts to reduce or eliminate the appropriated
support, a Universal Product Code CUPC) scanner system was
analyzed by way of a cost-benefit analysis using the Fort Ord
Commissary as a basis. The financially persuasive results,
as well as other attractive nonquantifiable patron benefits
indicate that investing in a UPC scanner system could constitute
a significant step toward preparation for self-sufficiency,
while insuring the preservation of this beleaguered benefit.
Type
Thesis
Description
Series/Report No
Department
Administrative Science
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
Sponsors
Funder
Format
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.