Concepts and methods of measuring productivity at the organization level
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Authors
Davis, Maxie Y.
Subjects
Output/input
partial and multifactor productivity
white collar productivity
Information technology
Process reengineering
partial and multifactor productivity
white collar productivity
Information technology
Process reengineering
Advisors
Haga, William J.
Gates, William R.
Date of Issue
2019-12
Date
September 1993
Publisher
Monterey, California. Naval Postgraduate School
Language
en_US
Abstract
This thesis addresses the concepts of productivity measurement. Productivity measurements are gene as a ratio between outputs and inputs. The criteria for identifying and quantifying the output and input components are explored. The methodology used by the Bureau of Labor and Statistics are examined to provide insight into the application of the concepts of productivity measurement. Business and government sectors outputs are identified and partial and multifactor productivity measurements defined. Common methodologies for measuring productivity at the organization level are also outlined. These methodologies are examined for their applicability to phenomena of the post- industrial society, particularly the rise in the white collar work force, information technology and process reengineering. Adaptations of these methodologies are proposed an as appropriate measurement technique for DOD functional managers.
Type
Thesis
Description
Series/Report No
Department
Administrative Sciences
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
Sponsors
Funder
Format
60 p.
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.