Capturing and Disseminating Tacit Recruiting Knowledge via Short Just-in-Time Videos
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Authors
Nissen, Mark E.
Gallup, Shelley P.
Subjects
knowledge
management
engineering
measurement
visualization
innovation
Navy
recruiting
tacit
capture
disseminate
YouTube
video
just-in-time
manpower, personnel, education and training
management
engineering
measurement
visualization
innovation
Navy
recruiting
tacit
capture
disseminate
YouTube
video
just-in-time
manpower, personnel, education and training
Advisors
Date of Issue
2023-12
Date
December 2023
Publisher
Monterey, CA; Naval Postgraduate School
Language
Abstract
Knowledge management (KM) and engineering are required for organization knowledge to flow rapidly, reliably and energetically. The OPNAV N1 organization
remains in the beginning stages of establishing a KM program. This project leverages results of research focused on improving KM in the Naval Recruiting
Command through a novel approach for capturing, organizing and using timely tacit knowledge. Specifically, rich, experience-based, tacit knowledge is captured
via short, searchable, YouTube style videos that can be viewed just-in-time by line recruiters in the field. The Recruiting Command continues to serve as a focus,
but the approach can be applied to nearly every Navy command.
Type
Technical Report
Description
NPS NRP Technical Report
Series/Report No
Department
Organization
Identifiers
NPS Report Number
NPS-IS-23-013
Sponsors
Naval Postgraduate School, Naval Research Program
Navy Manpower, Personnel, Education and Training
Navy Manpower, Personnel, Education and Training
Funder
This research is supported by funding from the Naval Postgraduate School, Naval Research Program (PE 0605853N/2098). https://nps.edu/nrp
Chief of Naval Operations (CNO)
Chief of Naval Operations (CNO)
Format
69 p.
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.