The social and behavioral impacts of information systems in the automated office: a literature review
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Authors
Cavanaugh, Joseph P.
Subjects
Computers
Ergonomics
Information systems
Office automation
Office of the future
Office information systems
Ergonomics
Information systems
Office automation
Office of the future
Office information systems
Advisors
Haga, William James
Euske, Kenneth J.
Date of Issue
1991-03
Date
December 1991
Publisher
Monterey, California. Naval Postgraduate School
Language
en_US
Abstract
This thesis attempts to bring about a clearer understanding of the social and behavioral impacts of information systems in the automated office. The methodology used was a literature review of articles written on the subject of information systems in the office environment. The articles were published in a variety of academic and non-academic journals. All of the articles reviewed were published between 1975 and 1990. The articles were divided into eight categories. The categories include communications, ethical/medical concerns, ergonomics, office automation, the office of the future, managerial/organizational aspects, social/behavioral aspects and training. The conclusion reached in this paper is that little in the way of empirical research has been done on this subject. By identifying, categorizing and reviewing these articles others will have a framework for future research.
Type
Thesis
Description
Series/Report No
Department
Department of Administrative Sciences
Organization
Naval Postgraduate School
Identifiers
NPS Report Number
Sponsors
Funder
Format
86 p.
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.