A case study of the United States Navy's enterprise resource planning system

Abstract

This project was conducted as a case analysis of the Navy's ERP efforts, from the decision to adopt ERP up to the current Navy ERP program. The objective of the report was to develop a singlesource document which provides the reader with enough information to have an understanding of the ERP efforts within the Navy. This study analyzes the history of ERP systems and the lessons learned from the commercial sector. The revolution in business affairs motivated the Navy to adopt ERP systems in 1997 and an initial program consisting of four pilots was initiated at major shore commands. Although the Navy viewed the pilots as a success, Congress criticized the pilots as a waste of one billion dollars. The Navy is continuing with the project and will integrate them into the current Navy ERP (N-ERP) program. The program (N-ERP) was established in 2004 and is expected to be complete in 2011 at a cost of over 800 million dollars.